Health Services Laboratories (“We”) is committed to protecting and respecting your privacy.
This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. For the purpose of the Data Protection Act 1998 (the Act), the data controller is Health Services Laboratories.
What Information We Collect
You will be required to register with us to use certain features on the website and/or to receive the email service (together referred to as the Services). When you register, we will collect personal information about you (such as your name, age, gender, email address, and home and work postcodes). This data allows us to provide a personalised service to you. By registering, you agree to us accessing and collecting such personal information about you. We will create an account for your use of the Services based on the information you give (an Account). We may also ask that you provide other information to us for your Account. You are under no obligation to provide any such information. However, if you choose to withhold requested information, we may not be able to provide you with the Services.
Please remember that you are responsible for keeping your Services password confidential, and you are responsible for all activities that occur on your Account whether or not authorised by you. Please notify us immediately of any unauthorised use of your password or Account or any other breach of security. We cannot be liable for any loss or damage which results from the disclosure of your password contrary to these Terms.
How Your Information is Used
We will use the information you provide to us in one or more of the following ways only:
– to monitor, develop and improve the Services and your use of the Services;
– to assist in and administer the provision of Services to you (i.e. to despatch emails to you, or to provide you with password reminders, or notify you that a particular service has been suspended for maintenance);
– to process and deal with any complaints or enquiries made about or by you;
– to contact you about a submission you have made to the Services; and/or
– to understand customer trends and patterns.
We may contact you:
– for marketing purposes where you have specifically agreed to that contact.We will only ever contact you by email, using the email address that you provide to us.
Will I Be Contacted For Marketing Purposes?
If you have opted to receive one of our regular emails we will from time to time:
– send you information by email about existing and new services, products and special offers from us; and/or
– send you information by email about related products or services of selected third parties that may be of interest to you.
These emails will only ever come from us, even when they refer to third party products or services. You will be able to opt out of receiving these emails but if you opt out we will have to stop sending you any sort of email.
Will We Share Your Personal Information With Anyone Else?
We guarantee that the personal information that we collect from you will never be shared with another organisation for marketing purposes unless you specifically agree to allow it. The permission will be made clear through a tick box on a competition or offer. The sponsor will be clearly named in the text next to the tick box and if the box is not ticked no data will be shared. If you do choose to tick the box the data will only be shared with the sponsor and will only be used by that sponsor for their own marketing purposes. The only case in which another organisation will have access to your information is to analyse or process it as described under the heading “How We Store and Process Your Information” above. No organisation will be allowed to use your information for its own purposes without your permission.
Keeping Our Records Accurate
We aim to keep our information about you as accurate as possible, but we depend on you to update your personal information whenever necessary. You can review, change or delete the details you have supplied to us at any time by logging into your account directly or clicking on the change details link on the bottom of every email. If you have any other query relating to your information, please contact us as set out below.
IP Addresses, Cookies and Web Beacons
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This information is limited to statistical data about our users’ browsing actions and patterns, and does not identify any individual.For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that helps us to improve the Services and to deliver a better and more personalised service. They enable us to:
– identify who you are and to access your account information;
– estimate our audience size and patterns;
– control how often visitors see similar ads; and
– track preferences and to improve and update the Services.
How to opt out of receiving email from us
If you no longer wish to receive emails from us simply click on the unsubscribe link included in every email.
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at email@example.com. Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Access to information
We have installed security measures to ensure that any personal data entered on the Services is protected against loss, misuse or alteration. However, due to the nature of the Internet, we cannot guarantee the protection of your personal information and we cannot be responsible for any outcomes resulting from a breach of security when the Services are used.