28 May, 2019

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We currently have a vacancy for an IT Support Specialist to work in the IT Department.

Working in the IT team you will work in the support team alongside our other members of the Windows and desktop support staff, travelling between HSL/TDL’s sites in the UK and responding to the support needs of our internal customers.  Based primarily in London the role will include travel to our UK wide laboratories.

Main duties will include providing a troubleshooting and advisory service for all ICT users throughout the company, provide first line desktop support and work with other members of the team as required responsibility for setting up new ICT equipment and for repairing/arranging for repair of ICT equipment as requested and to Develop and support Windows networking systems including Active Directory and the company wide e-mail system based on Exchange.

You will have a minimum of 2 years working experience in some or all of the above. Previous work experience in NHS IT would be an advantage.  Must have experience of using an IT helpdesk system and be able to prioritise jobs and monitor activity.

The successful candidate will communicate in a friendly and helpful manner to all staff, clients and customers, liaising with other departments to ensure continued smooth running of the IT department.

If you require further information about this position please contact Claire Tesfay by emailing

Reference no: HSLIT3426

Closing date:  23rd June 2019

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